Last Updated: [Insert Date]
Welcome to Hallmark! These Terms and Conditions govern your use of our website shopforusa.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms. Please read them carefully.
1. Our Commitment to You
At Hallmark, we carefully curate thoughtful gifts including jewelry boxes, storybooks, home décor, and fashion accessories. We approach your shopping experience with the same attention to detail we put into selecting our products.
2. Website Use
2.1 Eligibility
You must be at least 18 years old to make purchases on our site. By using our website, you confirm you meet this requirement.
2.2 Account Responsibility
If you create an account, you are responsible for maintaining its confidentiality and all activities under it.
2.3 Acceptable Use
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Upload harmful content or viruses
3. Products and Services
3.1 Product Descriptions
We strive for accuracy in describing our backpacks, barware, jewelry, home décor, and other products. However, colors may vary slightly due to monitor settings.
3.2 Product Availability
All items are subject to availability. We may limit quantities and discontinue products without notice.
3.3 Personalization
Personalized items (like recordable storybooks) cannot be returned unless defective.
4. Ordering and Payment
4.1 Order Process
Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason.
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
4.3 Pricing
Prices are in US dollars. We reserve the right to correct pricing errors.
5. Shipping and Delivery
5.1 Processing Time
Orders are processed within 1-2 business days (excluding weekends and holidays).
5.2 Shipping Options
Standard Shipping
Carrier: DHL or FedEx
Cost: $12.95
Delivery Time: 10-15 business days after shipment
Free Shipping
Carrier: EMS
Cost: Free for orders over $50
Delivery Time: 15-25 business days after shipment
5.3 Delivery Areas
We ship worldwide, excluding some Asian countries and remote areas.
5.4 Customs and Duties
International customers are responsible for any customs fees or import taxes.
6. Returns and Refunds
6.1 Return Policy
We accept returns within 15 days of delivery for most items in original condition with tags and packaging.
6.2 Non-Returnable Items
The following cannot be returned:
- Personalized items
- Pierced jewelry and hair accessories (for hygiene)
- Fragile drinkware with signs of use
- Collectible figurines without certificates
- Opened boxed Christmas cards
6.3 Return Process
To return an item:
- Email [email protected] within 15 days of receipt
- Package items carefully in original packaging
- Ship to: Hallmark Returns, 2786 Stanley Avenue, DOUSMAN, US 53118
6.4 Refunds
Refunds are processed within 3-5 business days of receiving your return. Original shipping costs are non-refundable unless the return is due to our error.
7. Intellectual Property
All content on our site (logos, text, images) is our property or used with permission. You may not use our content without written consent.
8. Limitation of Liability
Hallmark is not liable for:
- Delays beyond our reasonable control
- Minor variations in product appearance
- Indirect or consequential damages from product use
9. Privacy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we handle your information.
10. Changes to Terms
We may update these terms periodically. The current version will always be posted on our site.
11. Contact Us
For questions about these Terms and Conditions, please contact:
Hallmark Customer ServiceEmail: [email protected]
Address: 2786 Stanley Avenue, DOUSMAN, US 53118
Thank you for choosing Hallmark. We appreciate the opportunity to help you find thoughtful gifts for every occasion.
